FTC Announces Settlement with Chegg for $7.5 Million over its Cancellation Practices

The FTC has recently announced that it has reached a settlement with Ed Tech provider Chegg, a Silicon Valley-based business, for $7.5 million over its cancellation practices. The Complaint charged that Chegg violated ROSCA, 15 U.S.C Sections 8401-8405 by failing to provide simple mechanisms for consumers to cancel their subscriptions. According to the Complaint, Chegg…

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FTC Secures Order Against Match Group for $14 Million Over Subscription

The FTC has recently announced that it has secured a $14 million order against Match Group on a variety of claims, including misleading users about guarantees and making it difficult for customer to cancel subscriptions. While Match Group businesses are a unique class of dating app businesses, the facts of this case resulting in the $14 million order…

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FTC Sues LA Fitness Over Recurring Membership Practices

The FTC recently sued nationwide gym chain LA Fitness over its recurring membership and cancellation practices, based on alleged violations of Section 5(a) of the Federal Trade Commission Act (“FTC Act”), 15 U.S.C. Section 45(a) and Section 4 of the Restore Online Shoppers’ Confidence Act (“ROSCA”). Although this case involves a gym membership rather than a SaaS…

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Santa Clara County Settles HelloFresh Subscription Suit

Santa Clara County just recently announced that it has obtained a $7.5 million settlement in a consumer protection lawsuit against HelloFresh over its subscription and advertising practices. The case was filed as a civil matter in Santa Clara County and was led by the Santa Clara County and Los Angeles County district attorney’s offices for the…

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FTC Settles with Amazon over Deceptive Subscriptions

The Federal Trade Commission (“FTC”) has just obtained a $2.5 billion settlement against Amazon over its “deceptive” subscription practices. To view the announcement by the FTC click here.    Amazon will be required to pay a $1 billion civil penalty, provide $1.5 billion in refunds back to affected consumers, and cease its unlawful enrollment and cancellation practices.…

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Silicon Valley Lawyer Kristie Prinz authors article on “Managing the Legal Risks of Artificial Intelligence (“AI”)”

I am pleased to announce that my article titled “Managing the Legal Risks of Artificial Intelligence on Intellectual Property and Confidential Information” has just been published online by the American Psychological Association’s Consulting Psychology Journal. Digital access is available for purchase at this link. The prepublication draft of the article is available for viewing at…

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Kristie Prinz to Speak on Negotiating SaaS Contracts

I will be presenting a webinar for Strafford on Tuesday, January 7th at 10:00 a.m. PT/ 1:00 ET on “Negotiating SaaS Agreements: Key Contract Provisions and Protections.” Her co-presenter for this event will be Ash Masrani, who is an associate with Clifford Chance. To learn more about the program or register to attend, please see…

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The Prinz Law Office to Offer New Quarterly Fractional Service Plans

The Prinz Law Office is pleased to announce the availability of new quarterly fractional service plans, effective immediately.  The new fractional service plans are intended for the client who seeks to reserve the firm’s time on defined terms without the commitment of exhausting the time reserved within a single calendar month.  The new quarterly plans…

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California Passes New Click to Cancel Law for Subscriptions

California has just passed a new “click to cancel” law that will apply to consumer subscriptions, along with memberships and other autorenewing or continuous service arrangements with consumers. AB 2863 amends California’s existing autorenewal law to add additional protections for consumers with respect to autorenewing or continuous billing charges. The “click to cancel” law will…

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Kristie Prinz to Speak at Practicing Law Institute

Silicon Valley Tech Lawyer Kristie Prinz will be speaking at an upcoming one-day Practicing Law Institute Program to be held on October 9, 2024 at the PLI headquarters in San Francisco, California. Kristie will be speaking on “Drafting Privacy Policies for Devices with No User Interface – What Do You Do?”, along with Peter McLaughlin…

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The Prinz Law Office Launches New Subscription Plans

The Prinz Law Office is pleased to announce the launch of a new subscription plan, which is intended to simplify the process of working with a lawyer for companies as well as individuals.  The firm’s subscription plans have been been designed to uniquely enable clients to hire and communicate with counsel without the fear or…

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